She has experience of advising banks, building societies, financial institutions and non-financial institutions on both contentious and non-contentious consumer finance regulatory and compliance issues. Victoria advises on a broad range of retail products at all stages of the customer journey.

Victoria also has particular expertise advising on compliance frameworks and has substantial experience in working with clients on the design and implementation of appropriate internal policies, procedures, systems and controls for the purposes of complying with international standards and best practices. She regularly delivers both business and board level training on financial crime compliance matters.

Victoria’s experience has been further developed through a number of client secondments where she has worked closely with key stakeholders to advise on and deliver strategic regulatory change and regulatory licensing projects.